Infographic To Efficiencies and Beyond
Expand workforce capabilities using Microsoft Dynamics 365 Remote Assist and HoloLens 2.
By Insight Editor / 6 Apr 2022 / Topics: Devices Networking Workforce
Successful business requires agility and innovation. Discover the astronomical benefits of cost savings, quality and accuracy, end-user experience, environmental considerations and more when using mixed reality.
Accessibility note: The infographic is transcribed below the graphic.
Blast into the future with Remote Assist and HoloLens® 2. Unearth what mixed reality can do for your business — Insight is here to help.
Transcipt of infographic for screen readers
To Efficiencies and Beyond
Boost competitive capability with Microsoft Dynamics 365 Remote Assist and HoloLens 2.
The business landscape is at times like a minefield. Risk abounds, and the stakes are high.
Pandemic impacts | Climate change | Economic complexities | Geopolitical tension
Success requires incredible responsiveness — the ability to adopt and adapt new approaches for resilience and continuity.
Face reality with mixed reality.
Connecting workers safely across time and space is the defining challenge of the modern workforce. Mixed reality offers a cost-effective answer to complex collaboration use cases:
- Training
- Auditing
- Collaboration
- Internal IT support
- Facilities
- Inventory
Microsoft Dynamics 365® Remote Assist is a mixed reality application that lets users remotely share visuals for three-dimensional, real-time collaboration on HoloLens®, Android or iOS® devices.
To boldly go
Across industries, organizations are imagining new and innovative ways to drive competitive outcomes. Remote Assist turns imagination into reality, helping leading-edge companies in every vertical achieve their vision for a future of innovation.
- Manufacturing
- Energy producers
- Utilities and telecommunications
- IT services and technical support
- Healthcare providers
- Education
Making mixed reality count
In 2020, Forrester Consulting conducted a commissioned Total Economic Impact™ study on behalf of Microsoft on the cost savings and business benefits enabled by Dynamics 365 Remote Assist. Key findings show enabling advanced remote collaboration for on-site experts, field technicians, specialized experts and internal IT support drives significant benefits*:
- 72 trips avoided per year
- Reduced lost revenue, wasted labor and direct costs by over $20,000 per throughput-impacting issue
- Avoided over $93,000 in annual labor and travel costs per expert [per year]
- The composite organization resolves issues at least five days faster with Remote Assist, reducing costs and losses from reduced throughput or stoppages.
- For interviewees, avoiding just one trip’s travel costs could offset the entire cost of a Remote Assist subscription and a HoloLens device.
Realize stellar value.
Forrester modeled $6.3 million in three-year risk-adjusted Present Value (PV) benefits for the composite organization leveraging Microsoft Dynamics 365 Remote Assist with HoloLens 2 devices.
- $2.6M costs
- $6.3M benefits
- $3.6M net PV
- 138% ROI
- 12-month payback
Discover unquantifiable benefits:
- Employee experience
- Customer experience
- Audits & compliance
- Health & safety
- Knowledge acquisition & sharing
- Decision-making speed & time to value
- Quality & accuracy
- Business continuity
- Environmental consideration
Expand your environment to everywhere with Remote Assist.
“With [Remote Assist on] HoloLens, we can extend our eyes and environment to someone who isn’t there. We can show the expert the exact area with a problem and the screens they need to see, instead of just describing it.” — IT X-Reality leader, automotive
Efficient operations, competitive performance and the ability to meet customer needs are what every organization is after. Realize your vision for innovation and launch your business into the future with Remote Assist and HoloLens 2 from Microsoft, available from Insight.
*Forrester aggregated findings from the 10 interviewed customers to design a composite organization and an associated ROI analysis that is representative of their experiences. The composite is a global enterprise that generates $11 billion in annual revenue by manufacturing, selling and supporting products used by 1,000 customers worldwide.
Source: The Total Economic Impact™ Of Microsoft Dynamics 365 Remote Assist, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, June 2020.
